In order to be able to install the programs remotely, we work with the programs Team Viewer and AnyDesk; these provide safe and secure access for both of us, and we can only connect when you share the ID and password; this password changes randomly every time you reopen the programs.
Download and install the following program, then share to us a photo of the id and password, please note that this is a free program, and you dont need to create an account or purchase a license at all.
https://download.teamviewer.com/download/TeamViewer_Setup_x64.exe
Download and install the following program, then share to us a photo of the id, you'll need to accept us, in order to gain access to your computer.